Privacy Policy

Last updated: January 23, 2024.

At GraphOps, we are committed to protecting your privacy and handling your personal data transparently. This policy discloses the privacy practices for the website www.graphops.xyz (the “Website”) made available by GraphOps (hereafter referred to as “Company”, “we”, “us” and “our”) and explains how we collect, use, and share information gathered from our users.

What We Collect and Why

Personal Data You Provide:

We collect information like your name, email address, and contact details. This helps us provide you with our services, communicate updates and business opportunities, and offer support.

Our team may also contact you to participate in feedback surveys of our services/products. Participation in feedback surveys may involve providing additional personal information.

We may also post job openings; if you submit an application, we will collect and use your information to assess your qualifications.

Data Collected Automatically:

Technical Data: Your visits to our website generate technical data such as browser type, IP address, device information, and navigation history. We use this to enhance your user experience, improve website functionality, and analyze website usage patterns.

Cookies: Our website uses cookies and similar technologies for a smoother user experience and to understand how our services are used. While you can opt out of cookies, this might affect how efficiently our website functions for you.

You are always free to decline or opt out of cookies. If you decline “cookies” or delete them from your computer, you will still be able to access our Website, but you may find that some areas do not work as smoothly as when cookies are enabled on your system.

Newsletter Subscription and Data Use

To receive our newsletter, we require your email address. We do not collect any additional data for this purpose. Your data for the newsletter service is handled with utmost confidentiality and is used exclusively for sending the requested information

MailChimp as Our Dispatch Service Provider:

Our newsletters are dispatched via MailChimp, a platform of the US-based Rocket Science Group LLC, 675 Ponce De Leon Ave NE #5000, Atlanta, GA 30308, USA. MailChimp is compliant with the EU-US Privacy Shield Framework, ensuring adherence to European data protection standards.

MailChimp may use the data in pseudonymous form, without direct association with you, for service optimization or enhancement. They do not use newsletter recipient data for their own communication or share it with third parties.

Google Analytics for Website Analysis

Our website utilizes Google Analytics, a service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. To opt out of Google Analytics tracking, you can install a browser plugin available here.

Google Analytics uses cookies to analyze your website usage. Information generated by cookies (including your IP address) is usually transmitted to and stored on Google servers in the USA.

Google is certified under the Privacy Shield agreement, ensuring compliance with European data protection laws.

How GraphOps Uses Your Information

Your data is primarily used to provide and improve our services. We share your information with third-party service providers only when necessary for them to assist us in these goals. We also comply with legal requirements, such as court orders, and take necessary actions in investigations or to prevent fraud.

Protecting Your Data

We take the security of your data seriously. We use robust physical, technical, and organizational measures, to protect your information. In the rare event of a data breach, we will promptly inform you and take all necessary steps to mitigate any harm.

Data Aggregation

We may aggregate technical data, including any technical data we automatically collect ensuring it's non-identifiable. This aggregated data, when shared, doesn't reveal personal information and is no longer considered “personal information.

If we share aggregated data with third parties, such as our partners, personal information will not be individually identifiable in the aggregated data.

International Data Transfers

The Company may transfer personal information to third-party service providers, suppliers and sub-contractors who assist us in providing and administering the Website. These third parties that process personal information on our behalf are contractually obligated to safeguard the information and only use the information provided to them for the purposes outlined in this privacy policy.

Your Privacy Rights

You have the right to know what personal data we hold about you and how it's used. You can request access to your data or correction of any inaccuracies. To exercise these rights, please contact us at hello@graphops.xyz. Our team will respond to your request free of charge unless the request is excessive, complex, or unfounded.

Opting Out of Communications

To unsubscribe from our Newsletter and other communications, click “unsubscribe” at the bottom of our emails or contact us directly.

Third-Party Websites and Your Data

Our privacy policy applies exclusively to www.graphops.xyz and does not extend to third-party websites you may access through links on our site. These external sites have their own privacy policies, which may differ significantly from ours. We strongly recommend that you review their privacy statements to understand how they collect, use, and protect your personal information.

Contact us

To contact us with questions about this privacy policy or other inquiries send us an email at hello@graphops.xyz and write “Privacy Policy” in the subject line.

We may change this privacy policy at any time without notice.